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Solved
Downloaded a zipped folder full of files, got an empty folder
I'm trying to download from Dropbox a folder that includes a couple hundred image files. When I try to download it, I get a zipped file. When I click into the zipped file to investigate its conte...
I've actually figured it out since my last post! I think it's related to my employer's security/anti-virus software, and I was able to unzip it with a different tool.
Thanks!
Hi, sorry to bother you but I have the exact same problem, would you mind telling me what tool you used if you can remember? Thanks
- Walter
Dropbox Community Moderator
Hey Nirvaanatron - sorry to jump in here, but have you tried any 3rd party app to unzip your file?
If you did and still get an error, you can try a web search for other ones to test.
Will try that and get back, but I did notice that the size of the zipped file is about close to half of what the download should be. When downloading (and on dropbox) it says the right size, but when checking the files properties the size is significantly reduced. Not sure why that would be but if it works without deleting anything then i suppose its fine. Also thanks for replying and no worries.
- Megan
Hey Nirvaanatron, definitely give us a heads up.
It's also worth checking if the file contains all of your content, if not we're definitely here to look into this.
Thanks!
