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Jeremyyy's avatar
Jeremyyy
New member | Level 2
4 days ago

Lots of Dropbox folders on my PC for one Dropbox account - how to find my active one?

I have been tidying up my files. I have moved the location of my dropbox folder a number of times. I now have several folders call "dropbox", and they all have that cute looking icon... I actually have 2 basic accounts on different email addresses. I was offered a free "business" account a while back and i took it. I only want file access to one dropbox account on my PC. I can access the other via web access.
I'm trying to move to one account, by archiving and reducing the use of cloud storage, but right now all I want to do is to find my active dropbox folder and delete the others(some of which will not agree to be deleted!). Any help welcome!

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 days ago

    Hi there Jeremyyy - thanks for posting on our Community and happy Monday!

    As a first step, could you send me a screenshot of how those Dropbox folders look on your end? Also, what's your computer's OS version and the status/version of the Dropbox desktop app as shown in your system tray/menu bar?

    Have you tried navigating to the folders and checking for syncing icons on the files inside them?

    Let me know what you find and we'll take it from there. 

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