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Forum Discussion

Leighton's avatar
Leighton
New member | Level 1
4 months ago

My uploads are extremely slow. Can you help?

My upload speed is 23 MBs and usually I can upload 98 Gigs in 2 hours. I have been doing this for 6 years as a professional photographer and now my business at a complete haul with this issue. Any he...
upload
Leighton's avatar
Leighton
New member | Level 1
4 months ago

I am having to use Sharefile

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi Leighton, Nflight, thanks for bringing this to our attention.

Could you try switching browsers to see if this helps?

Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

Let me know how it goes.

  • Nflight's avatar
    Nflight
    New member | Level 1
    4 months ago

    I did all those steps you mentioned and finally switched to gdrive

  • Leighton's avatar
    Leighton
    New member | Level 1
    4 months ago

    This did not work for me either. I tried this a couple of night ago with your chat person!

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 months ago

      Sorry to hear about this Leighton 

      Since you've already contacted our support team about this, could you share your ticket ID so that we can look it up in our system too? 

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