Weird transparency issue when using Dropbox Replay with an Apple ProRes video file

Hey hqlsolutions - could you please clarify if you're using the Dropbox website to preview those files or if you're using another video player? 

When using Dropbox Replay with an Apple ProRes video file, you may encounter a transparency issue, where parts of the video that should be opaque appear transparent. This glitch can interfere with the review process. A similar issue can occur with the BLUENRG-M0A, which, despite being Bluetooth 4.2 compliant, might have unexpected transparency or visibility problems during specific operations.

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This is purely a .MOV ProRes issue, the transparency grid does not display for h264

Hi from me too, msacks. Is this happening for all ProRes videos you upload to Dropbox Replay? 

If you upload a video, without using ProRes first, do you notice the same behavior?

Tried in private browsing on Chrome. Does the same thing

Thanks for the screenshots, msacks.

Do you see the same on different browsers or in private browsing as well?

Hi msacks, thanks for bringing this to our attention.

Could you attach a screenshot showing what you're seeing, if this is possible, to understand what you're referring to?

This will help me to assist further!