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DennisRossow's avatar
DennisRossow
Explorer | Level 4
17 days ago

Received "Team" renewal notice but I don't have a Dropbox for Teams account

Hi.  Anyone know how to contact Dropbox customer service?  I don't use the service anymore but I received a renewal notice for a "Dropbox for Teams" subscription. I've NEVER had that.  The last time ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
17 days ago

Hey DennisRossow​, thanks for your post.

Let's see what we can find out about this.

Was this notice some kind of notification within your Dropbox account, for example, on the website or the mobile app? Or was it an email notification?

If it was an email, I'd suggest checking the email address it went to; is it the same as the one you're currently using to log in to your Dropbox account?

If not, it probably means that you have a second Dropbox account and I would suggest logging in with the email address in question, to check that account out and see what you can find.

Keep me posted!

  • DennisRossow's avatar
    DennisRossow
    Explorer | Level 4
    3 days ago

    I believe this has been taken care of.  thank you.

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