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Can I install the Dropbox desktop app on two separate Windows accounts?
Hello, I have all of my dropbox files synced from the cloud to my hard-drive. It's a 2nd drive I have rather than my main drive. I use my own Windows account account. My question is.... can my wife log in via HER Windows user account and also use the same dropbox account and the same files on our '2nd drive'? If she logs into dropbox with the same details as me but via HER Windows user account, can she just point dropbox to the 2nd drive as per me? ie. it wont try and start downloading everything again. Hope that made sense.
I'm being asked for a code that's sent to my old email address, so I can't enter my Dropbox account.
Hello, most of the files I uploaded to a Dropbox account (around 2021) was done when my account was associated with an email that I no longer have access to. I do have a few files in a separate Dropbox account associated with my current, permanent email, but most are in the original account. I'm unable to log into the original account because it sends the code to the non-accessible email. It would be great to be able to link my original Dropbox account to either my current email address, and/or my cell phone number. Thank you for your assistance.
Hacking on my account
Someone hacked my account I succeed for take it back but now Dropbox has block my account since 3 days.. even if I gave them the proof I pay for account, and because they block my account I can’t even talk to support in message, I still pay for my account but I don’t have access and can’t contact the support in priority… if you want security and good support services don’t use Dropbox… my account is : [email removed as per Community Guidelines]
Accessing 2 separate accounts from 1 computer
I have 2 Dropbox accounts (separate emails/logins). One is my original personal account and the other I specifically use only in connection with my business (clients send files to this second account). Recently (this year), the Dropbox app disappeared off my computer and access to the files on my original account from my computer (offline) got messed up. That issue was resolved. When I log in to one account, the content on THAT account should exist there and only there. And the other account should be accessible when logged into that account. And I should be able to switch accounts whenever I need to and not lose access to the offline files that have ALWAYS lived ON my computer with no issue (until the problems that began happening in 2025). However, the content on my second account (accessed online/web browser only) appears to have been replaced with the content from my original account. And the desktop app looks like my OFFLINE files are unlinking or getting messed up when switching account online (web browers)—no change made to the login on the desktop app. The logical account access (with separate logins) is not happening. What is the Dropbox solution for accessing the content that is supposed to be on the completely separate second account that has its own unique login?My computer is registered twice on my Security page and I cannot remove it as I'm getting an error
Hello, For some reason, my computer (Mac OS) is registered twice on my dropbox account. I have tried uninstalling dropbox from the computer, but that doesn't seem to help. I have tried unlinking it from the web UI under Security > Devices, but every time I try, I get a little error notification that says "Failed to unlink [computer]. Please try again later." Any thoughts on how I can resolve this? Thanks!