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I'm being asked for a code that's sent to my old email address, so I can't enter my Dropbox account.
Hello, most of the files I uploaded to a Dropbox account (around 2021) was done when my account was associated with an email that I no longer have access to. I do have a few files in a separate Dropbox account associated with my current, permanent email, but most are in the original account. I'm unable to log into the original account because it sends the code to the non-accessible email. It would be great to be able to link my original Dropbox account to either my current email address, and/or my cell phone number. Thank you for your assistance.
I received an email that the content shared with me, will be permanently deleted.Can I recover them?
I got this message via email Some content currently shared with you that’s owned by the xxx team on Dropbox will be permanently deleted i don't recall being part of a Dropbox team and this folder was owned by me, not anyone else. looking up in my account avatar, i am not a member of any team. i have no idea why i got this email, but now I'm missing a very important folder and i cant find a way to retrieve it. Dropbox allegedly has the option of retrieving deleted files within 30 days less than 2 weeks have passed since receiving this mysterious email but the files are not in the deleted files folder....!!!! and i cant find a way to contact anyone in Dropbox support to sort this out. HELP!!!
Is it possible to retrieve or recover a very old Dropbox account?
Hello, I had a very OLD account here at Dropbox, probably over 15 years. Now I don't quite recall the exact user name and password. Can you please let me know if it is in any way possible that we can retrieve that account, as I have my old photos stored there. Please let me know if you can help me with this Thank you
All my files are stored in an old Dropbox account tied to an inaccessible email address.
All my files are in an old email account i don't have access to anymore. that's basically it. the basic chat I had with an agent said I can contact the support tech team which can assist, but I have no idea how to. any suggestions?My username is my email address that's about to be inactive. Do I need to change it?
I have a large paid personal Dropbox which backs up all my PC personal files, and from which I access files from my phone and iPad, and sometimes share files with other people. I set it up with an email as the username, and that email will be discontinued soon, when I change Internet providers. I've changed the email in my Dropbox account, but I can't see how to change the username. Do I need to? That is, will my Dropbox still work when the email is no longer active?
The code is sent to an inactive email address and I can't enter my Dropbox account.
My dropbox account was set up with an email address that is now obsolete. I can't sign in because the authentication is being sent to the obsolete email address. I know the files are all there because I can get to individual folders via links that I have previous sent out. What do I do?
