Downloading files from Dropbox via Safari

Hi there Tony Heather - thanks for bringing this to our attention.

Can you please let us know if this happens after clearing your browser's cache and on a private browsing window of Safari as well? 

If you get the same results, I'd appreciate a screenshot of the error or the last screen you can get to.

Thanks!

I have cleared the browser cache (all history) and also opened a Private browser window. I am still getting the same problem and cannot download a file from Dropbox via Safari

Depending on which computer I am using (Mac Mini or MacBook Pro) I am getting a login warning that I two stage verification code cannot be sent. Which is really frustrating!

I see, thanks for the additional information there Tony Heather 

If you could also send us a couple of screenshots so that we can have an exact visual of the problem too, i'd appreciate it. 

Screenshots of what? I do not get any notification that a download cannot occur. I click the download link and absolutely nothing happens or appears?

Thanks for these screenshots, Tony. I’m assuming that nothing happens when trying to download a folder from the Dropbox website either, correct?

Also, besides clearing your Safari browser’s cache, I’d like you to disable any add-ons/extensions and check if there are any pending browser updates that need to be installed.