Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
RicardoMorricone
3 years agoHelpful | Level 5
Downloading Large Files
I'm a movie composer working remotely in a studio with 4G hotspot internet that has the occasional hiccup ... whilst spending the past few weeks in contact with the editor who has a full DP account a...
- 3 years ago
Hey Richard
it would be even better if you suggest sharing folders. If Editor and you have Dropbox Client installed and running, Editor can drop files in a folder on his machine and it automatically will appear on your Machine. Easy Peasy.
More ways to learn about Dropbox
Here is what you are seeking
Chris_J
Super User
3 years agoHey Richard
it would be even better if you suggest sharing folders. If Editor and you have Dropbox Client installed and running, Editor can drop files in a folder on his machine and it automatically will appear on your Machine. Easy Peasy.
More ways to learn about Dropbox
Here is what you are seeking
RicardoMorricone
3 years agoHelpful | Level 5
Even better Chris .... thanks again ... I've just had a chat with the editor and we're setting up "Shared Folders".
I guess I should mark this "solved"! (though do realise that for folk simply using browsers to download from DP email links, there is no solution if broadband access is intermittent)
Have a good day Chris and thanks again. Bestest Richard
- Chris_J3 years ago
Super User
Good Luck to you Richard
I want to emphasize that when you set up a shared folder, only one of you shares a folder and that one needs to make sure they use the correct email address used for the Dropbox Account. I have seen so many users wonder why the share doesn't go thru. Also whoever receives the shared folder needs to 'accept' the invitation to share. usually, there is an email sent out for an invitation to be accepted. It also should show up on Dropbox.com
Thanks for being nice and Professional
- MattBlank413 years agoExplorer | Level 3
I am also having a similar issue. I've tried downloading an mp4 file ~25gbs several times and over both Safari and Fire Fox and get the same failure everytime. Then when trying to "resume download" it doesn't work. Any ideas or solutions? This is a personal performance video and is important for promotion, etc.
- Chris_J3 years ago
Super User
Hello Matt
Have you read my previous posts? Are you able to download and install the Dropbox client|? if so, that is the best and sure way to get large files to download.
are you clicking on a link?
and how big is the file?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!