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exx's avatar
exx
Explorer | Level 4
3 years ago
Solved

Smart sync on all computers ??

Hello,

i have set on my office pc some folders like "online only" - i have copied inside some files and on my office pc size of the folder is 0 (this confirms that all files are really stored in the cloud)

now i open my laptop,  and dropbox starts to syncronyse that folders downloading all files even  i click on the folders and set "online only "also 

how to have that folders online only also in my laptop and in all my pcs ?

as i wrote i have marked folders also in laptop as online only but it seems dropbox ignore it and keep donwloading files

thanks for your help

Luka

desktop
Download
sync
  • Mark's avatar
    Mark
    3 years ago

    Hi exx 

     

    You need to manually set the online only option on each device. There is no way of doing this centrally. 

19 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi exx 

     

    You need to manually set the online only option on each device. There is no way of doing this centrally. 

  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    this is ok, but why dropbox still try do download files even i set "online only" ? 


  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    hi Mark 

     

    canyou reply to my last question ?

     

    thanks a lot

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi exx, I hope you don’t mind me jumping in here. 

     

    Is there any chance that there’s a third-party app or program on your computer, that’s accessing the folders/files you set as online-only? 

     

    This would be one possible explanation as to why this is happening.

  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    hi Nancy,

    you are welcome...

    no no other app or program....

    just seems that dropbxo first want to dowonload all files to my laptop before "listenintg" to my  "online only" smartsync setting

    i suppose that when i set it dropbox just stop to download files... instead it ignore my setting..


    Luca

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey exx, how are you?

     

    When do you experience this issue? When you reboot your computer?

     

    Do you perhaps have an antivirus installed on your computer, that might also be looking into your Dropbox folder?

  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    hi Hannah 

     

    no one of these scenerios

    no reboot no antivirus..

    i just turned on my laptop after some days and dropbox started to syncronize... but is was ignoring i set "only online" in smartsync option,.. dropbox still continued to download files and folders instead on just write name of files 

    regards

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi exx, is this in all folders in random locations, or for specific folders?

  • exx's avatar
    exx
    Explorer | Level 4
    3 years ago

    to all folders i set like only online

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    If the files are download as local, then there must be an app or service that is attempting to access the files.

     

    Do you go into an app and then navigate to an online-only folder within that app to open a file?

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