Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
Solved
Deleted File NOT Restoring
We had someone accidentally delete the wrong document. I know how to restore files - go to deleted files and click restore, etc.
I have done this half a dozen times on two different browsers (Edge and Opera) and it keeps SAYING the file is restored but it just keeps showing back up in our deleted files.
What do I do?!
Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.
7 Replies
Replies have been turned off for this discussion
I have the same problem with the same result and I dont know what to do more.
I can see the file in the deleted files windows. I can use the restore option, and it says its restored. The file disappears from that window, but he is not restored, and when I change the window or refresh it the file appears again in the file deleted window...
I tried with some others deleted files and its the same.
I have the same problem. It's a bug.
- I really need that file. Its a bug with solution?
Hello,
I deleted a folder, but when I try to restore it, it keeps on showing the message restoring, but it doesn't.
Could you help me restore it please?
The folder which I need to be restored is in
applications/php/development/laravelApps/***
Thanks in advance.
- Megan
Dropbox Community Moderator
Hey everyone, thanks for posting here!
Out of curiosity, did you all try a different browser, just to check if the behavior there is the same?
Keep me posted, and we'll take it from there!
Now all files have restored properly after some hours. I haven't do any thing. I think it was some freeze on server.
Fixed! I did not do anything either, but the files just get restored.
