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Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please retry with fewer files.
What has changed? How do I go about deleting my folders?
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
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The Dropbox status page says everything on the site is working fine, yet my team, in different locations, in different countries- have very slow video loading and functionality on the site this morning to be ridiculously slow- so slow that it rendered our collaborative editing meetings this morning utterly useless. I seriously question the veracity of Dropbox's "Status" page.
ours as well. nobody can play videos including shared links from previously uploaded videos...
Our organization is having trouble playing back videos. Professional accounts and personal accounts all seem to be the same. Multiple locations as well.
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files..... nothing....WHAT IS GOING ON?!?!?!?!?!? I'm frustrated. My JOB requires access to files when I need them. NOT HAPPY TODAY.
We are seeing the same thing across dropbox and replay for our ogranization as well.
- Rich
Super User II
Justin Avery Music wrote:
I'm trying to access while I'm on the GO today, but nothing is loading / nothing is working on multiple devices, trying to open different files.....
There are no known issues at the moment, and the status page is clear. Are you getting any errors?
- Mark
Working fine here.... amd I'm sharing etc. quite happily.
You getting any errors etc.?
- Rich
Danette5 wrote:
There are too many files in one request. Please retry with fewer files. What has changed? How do I go about deleting my folders?
Nothing has changed. The folder likely has a very large number of files in it, which the website would have a problem processing all at once. Instead, open the folder, select a bunch of files and delete them. Repeat as necessary until the folder is empty or has fewer files, then delete the folder.
I am also having issues. As a Dropbox Admin in our company, I have tried to share a folder with a user. When sharing the folder on Dropbox, after a long loading period, it says "Couldn't share". I have tried all morning with no success.
Additionally, I am getting severe buffering when watching a video on Dropbox, but I can download it and watch it fine. Something is going on with their servers.
- Rich
Justin Avery Music Jonathan Wade Mark
And shortly after we replied the status page was updated with an issue.
