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Forum Discussion
BobF1
3 years agoHelpful | Level 6
Finalizing taking forever
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going on?
Thank you, actually, I did switch from Firefox to Safari and that worked...
38 Replies
- Jay3 years ago
Dropbox Community Moderator
Hi BobF1, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
- BobF13 years agoHelpful | Level 6
Thank you, actually, I did switch from Firefox to Safari and that worked...
- sjatkins3 years agoNew member | Level 2
Asking user to switch browsers is BS. It should work in all browsers.
- rfugatti3 years agoNew member | Level 2
This problem has seriously gotten out of hand.
I can only upload via Firefox (not Safari) when I go through and clear my cache and history... then re-login... then its only the first file. Second file = back to never finalizing.
Quite a few folks have told me that they are done with Dropbox lately for this very reason. One good friend / colleague just decided its over with dropbox on a recent video project we were both working on while trying to share files. I too might be done. It sucks, because I have so much stuff uploaded and organized... it makes me ill to think of having to move elsewhere, but **bleep**... Dropbox you are famous for this crap at this point... why would you not address this issue?
My renewal is in August... although this site is barely usable now... if this issue hasn't been fixed by then I'm definitely gone
- Traderm933 years agoExplorer | Level 4
Hello,
For what it's worth... Just experienced the same issue with Firefox for large files. Dropbox works well in Firefox for small-medium sized files but for a few large zip files (compressed trading data - 970 MB, 1.5 GB), I am getting the prolonged "Finalizing..." problem. Per this thread, I tried in Chrome and it worked fine.
Kind regards,
Matt
- willc13 years agoHelpful | Level 5
Same problem. I shouldn't have to switch browsers. I use Firefox for a reason. Dropbox, please fix this issue.
- Juan G.213 years agoHelpful | Level 5
I am having the same problem now. It takes hours for a 5 minute upload to "finalize".
However, I just recently switched to Firefox because of Dropbox problems with Chrome!
So should I switch browsers yet again?
If I keep switching from browser to browser, will Dropbox eventually work correctly?
I don't think so. Instead I am going to switch to a new storage site. Easy decision.
- Demis J.13 years agoNew member | Level 2
Hello,
How do you get DBox to work properly with firefox? You mentioned private mode, extensions etc - what is the cause and how can you make FF work properly? I don't want to have ot remember to switch browsers just for this task, as I run into this every week.
-- Demis
- Demis J.13 years agoNew member | Level 2
Currently about 50% of the time it works, sometimes after 1 hr it's still "finalizing" and I have to Refresh and re-do the upload, after which it uploads fine.
- DrooxSince20083 years agoHelpful | Level 5I experience the same problem. This is not a problem with Firefox, Dropbox needs to fix their code to make it work in all browsers.
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