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Forum Discussion
Not enough space to add a shared folder, but there should be enough space
Hi.
I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.
This surprised me because the folder has a size of 2 GB and I have 2 GB of free space - there is nothing else in my account that could take up any space.
My colleagues who were invited to add the same folder & have the 2 GB Basic Dropbox Account just like me had no problems.
How can I fix my problem?
15 Replies
- Mark
Super User II
If its saying you dont have enough space simply put you dont have enough space.
Does the error say you need 2 gb of space? If so its badly worded. It means you need 2gb more space - i.e. 4gb.
Have a try at www.dropbox.com/gs to see if you can gain any more free space and then add it
No, the error simply says "There's not enough space." - it isn't mentioned how much more space I would actually need.
The folder has a size of 2 GB and I have 2 GB of free space, but somehow that's not enough.
- Mark
It cannot be 2gb if you have 2gb. If its even 1byte over the 2gb it will fail and not add.
Ok, I guess I have to try adding a bit of space.
Thanks for your replies.
My Boss created a business account with 5TB.
He invited me to a folder but I cannot upload anything because my free account only has 2GB free.
What can I do? Can anyone help me here?
Best regards,
Laurenz!
- Mark
You have a few choices:
1) pay and upgrade your account as YOU also need enough quota to be in a share
2) join the business plan and use up a paid licence within that so that quota is shared with you
3) send the files to him in a read only format via Shared Links, or, upload direct to him via a Requests link
I am sharing a workspace with 11 people, some of them have their own DropBox Accounts. The Workspace is on my account with lots of room, but several get a "No Space" error when they try to access my workspace. How can I help them to separate their DropBox Accounts from mine so they can access the shared workspace? I don't want them to have to delete their personal files.
I have the problem solved.
The users I had invited into My Dropbox were not using the access link. They opened their Dropbox account and then tried to access the shared files. Once I realized that, I told them to use the link I provided, without opening their Dropbox. Problem solved and all can access the working files. Thank you Mark for trying to help.
