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MerlinAwards's avatar
MerlinAwards
New member | Level 2
2 months ago
Solved

"We’ve interrupted your sharing activity" error - what can I do?

Hi, My sharing has been suspended but I'm not clear why? Read the help center article but I'm still no wiser on what action I need to take to get it back... Any advice would be gratefully received!...
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  • Hannah's avatar
    Hannah
    2 months ago

    Sure thing, MerlinAwards, I just emailed you. See you there!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey RiccardoR - sorry to hear you're having issues with this.

Is this your first time getting this error and did you receive an email from Dropbox informing you about it perhaps? 

RiccardoR's avatar
RiccardoR
New member | Level 2
2 months ago

Yes, first time. I didn't receive any email from Dropbox about this.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    I see, thanks for the update RiccardoR - most appreciated. 

    If you're still getting this error, let me know and I'll reach out via email to investigate further. 

    • RiccardoR's avatar
      RiccardoR
      New member | Level 2
      30 days ago

      Hi, thank you for your kindness. I'm still having the issue.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        30 days ago

        Hi RiccardoR! Sorry for jumping in here. 

        Can you please refresh your browser and try to share a file now? I’d like you to send me a screenshot of any errors you’ll receive next, so that I may have a visual and log a ticket for you.

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