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MerlinAwards's avatar
MerlinAwards
New member | Level 2
2 months ago
Solved

"We’ve interrupted your sharing activity" error - what can I do?

Hi,

My sharing has been suspended but I'm not clear why? Read the help center article but I'm still no wiser on what action I need to take to get it back... Any advice would be gratefully received!

This is the message I receive:

We’ve interrupted your sharing activity. For details or to contact support, read our help center article...

Thanks

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16 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    30 days ago

    Hi RiccardoR! Sorry for jumping in here. 

    Can you please refresh your browser and try to share a file now? I’d like you to send me a screenshot of any errors you’ll receive next, so that I may have a visual and log a ticket for you.

  • Farnaz12's avatar
    Farnaz12
    New member | Level 2
    17 days ago

    Hi I hope you help me too.I am receiving the following error when trying to share a folder Could not complete the share. We have interrupted your sharing activity.I am not sure why this is happening. Please let me know how to fix this or what I should do. It is the first time I have had this problem in 2 years.Thank you!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    17 days ago

    Hey Farnaz12, thanks for letting us know and sorry to see that you're having an issue.

    I just sent you an email, so we can investigate this further internally.

    See you there!

  • Farnaz12's avatar
    Farnaz12
    New member | Level 2
    17 days ago

    Thanks a lot. I received your email and replied.

    Best

     

  • Marrazzo's avatar
    Marrazzo
    Explorer | Level 3
    16 days ago

    Anche io ho lo stesso identico problema da una settimana. Come posso risolvere?

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    15 days ago

    Ciao Marrazzo​! Jay ti ha risposto qui e ti ha inviato un'email. Per favore, rispondi il prima possibile.
    ------------------
    Hey Marrazzo​! Jay has replied to you here and has sent you an email. Please reply to it, as soon as you can.

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