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ericvids's avatar
ericvids
Explorer | Level 3
10 days ago

Why are my referrals marked as ineligible?

I invited my two nieces to Dropbox so that we can share files. I tried using the referral link to get some space, but once they have signed in, I'm finding that they are "ineligible".  May I ask why?

We specifically tried to log them into separate computers that never had Dropbox installed, so we are not sure why this is happening.

Dropbox Basic
Referrals
Storage space

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 days ago

    Hey there, ericvids, let's jump right into this!

     I just reached out internally, in order to investigate further. Reply back to the email that I sent you, and we'll have a closer look into your referrals.

    Thanks a bunch!

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