Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Rahul2025's avatar
Rahul2025
New member | Level 2
12 days ago

Why do shared folders by others count against my Dropbox space?

The logic provide by Dropbox team earlier is utter nonsense.  According to dropbox we are accessing your own COPY of the folder within our account.  I dont believe dropbox engineering team has designed such a redundant software.  I can understand if they are copied in case other users want to edit the file, but else it is a ridiculous excuse by Dropbox to make money saying "its to cover the increased costs associated with sharing". 

And technology is already advanced to allow other users with editing access to files without copying those files. 

Can dropbox comment on this?

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 days ago

    Hi Rahul2025, and thanks for your post. 

    When another user shares a folder with you and you add it to your Dropbox account, then you also add all of its data, which will naturally take up space from your Dropbox account like the rest of your personal files. 

    If you only wish to have view-only access to the folder and you don’t have enough space on your account to add it, you can ask from the owner to share a link to the folder instead. The shared link allows you to view the folder without adding it to your own Dropbox account, thus affecting your quota.

    Hope this helps!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!