Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

john1911's avatar
john1911
Helpful | Level 6
8 days ago

Dropbox updater crash in event log on Windows 11

My event log has this error

+The DropboxUpdater InternalService 123.0.6299.109 (DropboxUpdaterInternalService123.0.6299.109) service terminated with the following service-specific error:   Incorrect function.

Is this something that is known and should I be addressing it in some way?

desktop
Error Messages
Windows

3 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 days ago

    Hey john1911​ - thanks for bringing this to our attention.

    Can you please let me know if this is affecting you somehow and clarify the version/status of the Dropbox desktop app as shown in your taskbar? 

    Thanks!

  • john1911's avatar
    john1911
    Helpful | Level 6
    8 days ago

    I noticed this working on another problem, as near as I can tell, Dropbox is still functional,  The version is: 225.4.4896

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 days ago

    I see, thanks for flagging this with us john1911 - most appreciated.

    I've passed this on to the team internally and you can let us know if you have anything else to add or ask in the meantime. 

    Cheers!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!