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sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

I can't move the Dropbox folder to my D drive; I'm asked to close all files/try a new location.

My C drive is very full, but my D drive is very empty, so I'm trying to move the Dropbox folder to D drive where there is ample room. I'm following the instructions given (go to sync, scroll to move,...
desktop
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Folders
sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

Hi Megan,  Yes, I've restarted my laptop twice since I first noticed this, and it persists.

Task Manager doesn't show anything that would be accessing Dropbox files. Everytime I've tried this, I've closed absolutely everything running and tried, and it gives the same error. 

Thanks for your help.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi again, sloejelly! Out of curiosity, have you had the Dropbox for Windows update on your Dropbox app?

    And if yes, did you download it directly via the Microsoft Store? I’m asking because, in that case, the Dropbox folder can only be stored in your computer’s default drive, meaning the C drive (as mentioned here).

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