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sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

I can't move the Dropbox folder to my D drive; I'm asked to close all files/try a new location.

My C drive is very full, but my D drive is very empty, so I'm trying to move the Dropbox folder to D drive where there is ample room. I'm following the instructions given (go to sync, scroll to move,...
desktop
Error Messages
Folders
sloejelly's avatar
sloejelly
Explorer | Level 4
2 months ago

How can I tell if I have the Dropbox for Windows update? The link doesn't say and I've tried googling to find out how to tell, but not getting answers. I've had dropbox for years. It runs itself. I doubt I've gone to the MS store to download in the last year, but I'm not sure how to check.  Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi sloejelly, you can see which version you're on by checking the sync icons in the Dropbox folder from here.

    You can see if you have the new experience, or the legacy version with the older icons. The online-only icon, wit the blue cloud, or grey cloud for the old version, is the easiest way to tell what version you're on.

    • sloejelly's avatar
      sloejelly
      Explorer | Level 4
      2 months ago

      I have the new experience. Does this mean I can't move my dropbox to internal drive D? If so, how do I get the legacy version back? 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 months ago

        sloejelly, can we log a ticket for you next? That way, we can have visibility over your Dropbox account and check what route may be best to follow.

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