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Siburg's avatar
Siburg
New member | Level 2
31 days ago
Solved

I have 2 Dropbox accounts, but can't sign out of the wrong account on my PC

I have 2 basic accounts, with different email addresses, used for different purposes. I have a new PC and downloaded the Dropbox app. Unfortunately, I opened up the wrong dropbox account in the app. ...
account access
desktop
Ronnie S's avatar
Ronnie S
New member | Level 2
12 days ago

T_teresa - I have two accounts, one of which is upgraded to 3TB of storage.  I can't remember which account name or email that is under, can you please private message me to help me?

 

Deepest thanks

ronnie

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 days ago

Hey Ronnie S - did you upgrade through the website directly or via the app store on a mobile device in the first place?

Have you tried using your email addresses to sign into Dropbox at all?

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