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Forum Discussion
NATACIAP
3 years agoExplorer | Level 3
It takes a while to open my files in Photoshop lately
Since the latest update on dropbox I'm struggling to open my artwork on photoshop. It takes forever to open - sometimes up to 5 minutes or more. Why is this happening?
NATACIAP
3 years agoExplorer | Level 3
Yes, I did have a photoshop upgrade which but I deleted that photoshop app and reloaded the older version and it still continued to do that.
Where do I find the dropbox version details for my Mac? My cell and iPad have the latest Version 318,2, which I imagine my computer does too as they are all linked?
henryGarrou55
18 days agoNew member | Level 2
Dropbox encrypts and decrypts files when it moves them. We had the same problem here at work. Some machines experienced this lag, others didn't.
Solved the issue by enabling AES-NI on the motherboard of effected machines on INTEL platform. AES-NI is built-in to your INTEL processor and in our case was switched OFF as default. AES-NI is an instruction set in the CPU. super fast encryption and decryption enabled.
Hope this helps you too.
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