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Forum Discussion

DAVEN L.'s avatar
DAVEN L.
Helpful | Level 7
2 years ago
Solved

Unable to attach files via Gmail using phone

Hi, how come all of a sudden I am unable to upload files via Gmail using my phone. In the past is a breeze to upload..

Google
Mobile
Third Party Integrations
upload
  • DAVEN L.'s avatar
    DAVEN L.
    2 years ago
    Hi,

    My issue has been solved. I done the uninstall and reinstall also no use. Anyway problem solved by a solution given by a member from another chat group

31 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for posting here, DAVEN L.!

     

    If I get this right, you’ve been uploading Gmail attachments to Dropbox on your phone, but it no longer works, correct?

     

    Can you describe to me the exact steps you’ve been taking so far?

     

    What’s happening exactly at the moment? 

     

    Keep me updated.

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago
    Click reply, and tap the paper clip and choose the file and attach but came up unable to attached file
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for that! Can you also attach a screenshot of the message you see on your end?

     

    Also, is this happening with many files, or a specific one you're trying to attach?

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago
    Hi,

    How to furnish u the screenshot in here?
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    When typing your reply on the forum, there should be a small camera icon above your message box. If you click there, you can attach your screenshot in the same thread.

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago
    Sorry can't find the camera icon u were saying. Why don't u screenshot and send to me?
  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago
    Think u got it mixed up, is I would like to attach files from Dropbox to my Gmail and not the other way round.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey DAVEN L., sorry to jump in here.

     

    If you're on your phone and you'd like to send us a screenshot, you'd need to request the desktop version of the Community, to see the upload button.

     

    Also, are you on an iOS or Android device and on the latest version of both your OS and your Dropbox app?

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago

    [Removed as per Community Guidelines]

    Unable to attached file using android phonePlease refer to attached. Dropbox and and andriod phone version all updated and latest

  • DAVEN L.'s avatar
    DAVEN L.
    Helpful | Level 7
    2 years ago

    Hi,

     

     

    I uninstall the app and reinstall the app also doesnt helps

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