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Forum Discussion
kfed2020
9 days agoNew member | Level 2
Billing issue caused my account to downgrade even though iTunes payment was successful
I had a payment issue with iTunes that I finally worked out yesterday, but apparently itunes and dropbox are now out of sync and I can't get Dropbox to acknowledge that payment has been made. When I try to restore purchases to sync the account up, I get this error:
"Unable to Restore Purchases. The operation could not be completed. NSURLErrorDomain error 409"
Please help.
1 Reply
- Hannah9 days ago
Dropbox Community Moderator
Hi there, kfed2020, sorry to hear that you're having this issue.
I just sent you an email and we'll investigate further internally.
Just get back to me when you have a chance.
Thanks!
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