Take Your Search Game to the Next Level with Dropbox Dash 🚀✨ Curious how it works? Ask us here!
Account Settings
35 TopicsHow can I back up an external hard drive on different computers?
Hi, Can I backup an external hard drive on different computers signed in to the same account? I BackedUp my external hd initially on computer 1. I just tried to BackUp on computer 2 signed into the same account, but the Manage Backup page asks to Sign on to the device? I have the options of Adding a Backup and that original external drive is there, but this creates a new backup. Am I missing something? ThanksSolved62Views0likes5CommentsScreenshots not being saved to my account even though I enabled the feature on the desktop app
I set all the switches for Dropbox on windows to save screenshots, but nothing is being saved in the screenshot folder ---- as it turns out it seems that OneDrive is getting the images --- how to I correct this so Dropbox get the images?Solved54Views0likes6CommentsChanging email address in Dropbox Business when sharing a file. Is it normal?
I have noted that if send out a file share to an employee using their company email account and that employee either saves it to his personal dropbox or to either his desktop or documents file which is set in his personal dropbox account to synchronise across his devices and dropbox that the email address for the invite in the business dropbox account changes to his personal email. Is this correct and Normal and are their any security settings that prevent this.41Views0likes1CommentWhat is happening to the Dropbox Send & Track feature?
I bought DropBox ONLY because it had the Send and Track feature. Am I correct in understanding, that: That it no longer functions and I should another service, open a separate account (both DropBox AND Send and track subscription) or what should I do? That I cannot find my old reports? Because no matter where I look, I cannot find anything on videos that I previously had connected to Send and Track. I am puzzled.94Views0likes6CommentsShared link via WhatsApp shows wrong name
Not sure what's happening here, but when I go to share a link to a dropbox folder to my WhatsApp group, it says Learned's Hill Shared with Dropbox. My account is not Learneds Hill and I can't figure out how to get rid of this. Any help would be appreciated.51Views0likes8CommentsWhen I upload files to Dropbox the order of the words in the file names is changed
When I upload files to Dropbox, the order of the words in the file names keep being changed. For instance, John Smith.jpg becomes Smith John.jpg and 12 John Smith.jpg becomes 12 Smith John.jpg. The order of the words keeps changing. I tried to prevent it by inserting hyphens between words, but it doesn't work. They still move around. I suspect maybe my first name always moves at the back but I am not sure. Often I am requested to title files in a certain way and Dropbox just changes the names no matter how I title them. This is problematic. Please help.Solved76Views0likes6CommentsI keep seeing camera uploads notifications every time I launch my Windows 10 computer.
How do I stop getting DropBox messages about "Camera uploads"? I do not want camera uploads but every time my desktop (Win 10) wakes up, it has those messages all over my screen. I can provide a screengrab if necessary.39Views0likes3CommentsI can't find how to set the default setting for shared links to view-only instead of edit.
I use a Macbook with Sequoia OS I share a lot os link with clients. Usually I copy the link right clicking the folder in the Finder App, the choosing copy link. By default this link is CAN EDIT. I want to set the default to VIEW ONLY. Couldn't find how to.Solved100Views0likes4CommentsAlways have the option to automatically upload videos with camera uploads selected.
Please automatically upload videos from camera roll to Dropbox. Videos can be more precious than photos to users and this feature being optional with no prompt or notification to warn as such can cause great distress if missed. Most other platforms have this done automatically so users do not think to double check this presumably given feature. If you insist on this feature remaining please at least incorporate more notifications/banners to clearly show the user that it is off as a warning.Solved57Views0likes3Comments