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Dropbox Basic
136 TopicsI get an error when trying to access a file on the website even after refreshing the page
That didn't work for some reason, If it's a fluke, it might work if you refresh the page. You can also ask us for help. The above phrase appears even if the page got refreshed what to do in order to access the file26Views0likes1CommentDamaged files on the Dropbox desktop app on MacOS Sequoia
Several pdf files stored in my DropBox account are listed as having 0kb files sizes when viewing them on desktop. I am unable to open them in a browser or Acrobat. Via dropbox.com, these same files are fine - downloadable and viewable, etc. There is no issue with file size constraints - all files are well within this account's storage capacity. I have removed and re-installed the desktop app with no change to the above. This is on OSX Sequoia. Any insight into why this is occuring would be helpful. It's a basic account, so Dropbox punts on technical support.Solved147Views0likes4CommentsDo shared links have a default expiration date on Dropbox Basic?
Hello, I am currently using the free version of Dropbox, and I would like to confirm if shared links to uploaded folders still do not have an expiration date by default. I understand that with the Dropbox Professional or Business plans, it is possible to set an expiration date for shared links. However, I would like to know if, on the free plan, my shared links will remain active indefinitely unless I manually delete or remove them. Thank you!Solved95Views0likes2Commentsdropbox video link not working
Good afternoon. made a website through the Tilda service, and used a link from Dropbox to play the video on the site, where there is an uploaded video. Previously, the link from Dropbox worked and the video was displayed on the site, but recently it disappeared. Tilda support said that this is a problem on the Dropbox side. Help solve the problem.Solved2.1KViews0likes9CommentsHow to categorize images automatically based on content inside with Dropbox AI?
Hi everyone, I checked on Google and found that Dropbox has AI feature. I want to ask how to use it to categorize images based on content inside with Dropbox AI. I have 5000 images about fashion mostly. Some are leather clothes, some are Jean, some are Blazers, some are T-Shirts... I want to move all images auto to some folders that fit with their categories automatically. If Dropbox AI or Dropbox Automation or any tool out there can do that, please guide me. Much appreciate!!! Yours Sincerely, Nathan76Views0likes3CommentsDownloading from a shared link from Patreon gives me an error screen
I am attempting to download a file over a link from patreon. I click the link and its supposed to go to a dropbox screen where i can download the file. I click the link and i get an error screen with your annoying dog. wich only serves to make it more frustrating. nobody else is having that problem with the link so it is clearly not the link at fault.Solved25KViews0likes10CommentsHow to sort files within a folder
Does anyone know how to move picture locations within a dropbox file folder? For example, if I wanted to move the location of a photo from the beginning to the end of the file. There does not appear to be any kind of drop and drag capability.248Views0likes2CommentsFolders showing up empty when I send a link to someone
This has only been happening to me within the past week, but it is really hurting my business. I am always sending a folder with either video files or photos. Generally people are opening the link on their phone with the intention of saving them to their phone. Basically what is happening is when I send someone the link to the folder, for them it either says that the folder is empty, or it shows the files but when they click on them it says the file type is not supported and so they can't view them or save them. This seems to happen whether they are using the Dropbox app or they open the link using Safari. The same thing also happens if they try to open the link to the folder on desktop. Also it should be noted that I upload the files via the Dropbox website, and I know they are all synced before I send the link because I check on the app on my phone before I copy the link. I have double checked and I know I am sending them the correct link and near the link when I copy it it literally says "anyone with this link will have access to these files" but I guess that is not the case for some reason. It also doesn't seem to matter if the person is signed in to their account or not. Any idea on why this is happening? Need to fix it ASAPSolved9KViews3likes38CommentsCan't download a single file from my Mac.
Ive been using dropbox forever Suddenly, I can't download a single file from my entire dropbox I reinstalled the app and that did nothing - says none of my files are linked to dropbox even though they are sitting inside dropbox on my mac What else do I need to do? Im betting the system extension is corrupt but none of the doc Ive foun talks about it THANKS MUCH771Views0likes15Comments