Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Recent update of the desktop app not allowing me to see .clip thumbnails in File Explorer.
I use clip studio paint for work and I need to be able to see the thumbnails for the files to navigate them quickly. By default windows allows me to do this and it has been that way for years, as well as when looking at them in the file explorer for the program. Some big update went out for Dropbox recently, and how SPECIFICALLY in the dropbox folders I can no longer see my thumbnails. They are not online-only. I have triple checked. They are simply not showing. When I paste them onto my desktop, lo and behold they show again. This is entirely on the fault of the recent Dropbox update and I don't know how to fix it. It has disrupted my workflow and has be looking into new backup options when I've been using Dropbox for almost 15 years. Can someone please help?
Reduce visual spacing between folders and files in the Android app
Android app displays quite large visual spaces between folders and files. These large spaces reduce the amount of content visible at once and make the interface feel less compact. It would be great to have tighter spacing or an option for a more condensed view.Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura 13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sure I used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.
MP4 files won't play. ".mp4 files are supported but something went wrong."
This is the second time I have gotten this message from a file that my instructor shared. Last time was a couple weeks ago and it started working after trying a few things. Today I'm having the same issue with a different recording shared by the same instructor. I was 1 hour and 50 minutes into a 2 hour video with no issues and then I get this message. I have cleared my cache, tried several different browsers and troubleshooted what I can think of to no avail. I get the same message on a different computer as well. It won't let me download the file either. Not sure what is going on but it's very frustrating! Any fixes figured out in the last 6 years since the last topic on this was posted??
WOPI Version of .xlsm files opening in Desktop App. Why is this happening?
Hello, With zero support from Dropbox Advanced support, I'm hoping as a community anyone can provide some guidance. I have a user in my organization who in the desktop app cannot open and edit xlsm files, no one else in our organization has this issue. According to ChatGPT, the file(s) and not corrupted and it is not a Microsoft issue. All xlsm files for this user are offline files. I employed autoruns and unchecked some Dropbox extensions to force open xlsm files as 'local' files without Dropbox trying to open the WOPI version, which is unusable. We have thousands xlsm files we use daily, and cannot nor should have to copy each file over to this users' desktop and copy them back to the desktop app as that is a huge waste of time. I'm confused why he is the only user that is impacted this way and hoping someone can provide some solutions so this user can use xlsm files in the desktop just like the rest of us. Thank you in advanced.Make it possible to stream MP3 files with lyrics in one page, without the need to download them.
For future goals with Dropbox, consider creating a streamlined and easily accessible method for sharing MP3s along with lyrics in a cohesive one-page presentation. Additionally, ensure that the presentation is streamable, rather than requiring or allowing downloads. This would be used to present original music to music publishers, musical artists, and film projects.
Dropbox not showing jpg or png preview thumbnails in Windows Explorer
Hi all. My company uses Dropbox to store all files. With windows 11, the desktop Dropbox app will not immediately show jpg or png images on the preview pane. Yes. I have it checked to show previews. I can see the preview for other apps like Corel Draw and acrobat. The preview will eventually show if I click on a different file and then go back to the JPG, but that's not an efficient way to work. I will also note, the issue only seems to be with the preview pane. If I use some of the other view presets, I can see the preview. For example, with the icon view setting, the image preview will show up. Does anyone have some fixes other then deleting the app? It's becoming quite an irritating issue. It worked with other window version, but since 11, is where I started noticing it more and more. And it's only with Dropbox. If I view files stored on my computer, I can see the preview in the preview pane. So I'm confused to why I can see Corel Draw, Acrobat, etc, but not JPG and PNGs when using Dropbox. And it's only with certain view presets. So is it file explorer or Dropbox? Dropbox 224.4.4811 Files are available offline, stored on a second hard drive Thank you for solutions to try (not the back and forth questions ;) )
