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I keep receiving annoying sound notifications from my Win11 Dropbox app.
A few days ago, on my Win 11 PC, I started getting Dropbox notifications multiple times a minute. There were small information boxes that appeared for a while. I think that I changed a setting to stop the boxes, but still the annoying tone keeps sounding! I clicked on the icon in the system tray and clicked "pause syncing", but that did not stop the sound. I then clicked on my initials, then Preferences, then Notifications, and then turned off all notifications. The notification sounds (I assume they are notifications of some kind) persisted. The notifications on my Dropbox account (via Chrome) all seem to be email notifications, and probably not relevant. The only way that I can stop the notifications is if I choose the "Quit" option from the app (in the system tray). The syncing seems to be continuous. Mostly just 2 or 3 files, but then all of a sudden it shows over 500 files syncing, then it quickly drops to 2 or 3. I don't know if this is related, but for better security, I recently created an Admin account and downgraded my everyday account to a non-admin account. I think that the Dropbox issues happened before that change, but I am not 100% certain. Any help or ideas would be appreciated!
There's a red 'X' icon on two folders in File Explorer on two Windows devices
We’re experiencing an issue with Dropbox on two company laptops where certain folders specifically SCAI Team Dropbox and a subfolder labeled Paul are showing a red 'X' icon in File Explorer. Here are the key details: 1. The red X icon appears on both folders, indicating a sync or access error. 2. These folders are part of a shared Dropbox Team environment. 3. The issue persists on two separate Windows laptops. 4. The users have confirmed they are signed into Dropbox with their respective accounts and that Dropbox is running. 5. We've reviewed local sync settings and permissions, and everything appears to be correctly configured. We’ve attempted basic troubleshooting such as: 1. Checking internet connectivity 2. Verifying Dropbox sync status from the desktop client 3. Reviewing selective sync settings 4. Confirming folder visibility within the Dropbox web interface However, the red X icons remain, and the folders do not appear to be syncing properly. Could you please help us identify the root cause of the issue or suggest any advanced troubleshooting steps? -Ray
How can I link two Dropbox accounts to my desktop app and use selective sync for both?
I have 2 Dropbox accounts I use regularly. The Desktop icon only shows one of them, so I can only use selective sync for it. How can I change the Desktop icon to point to the whichever account I want to set selective sync for?
Unable to link two personal accounts
PLEASE HELP! Unable to link two personal accounts via Mac OS Desktop OR via website. Each account has its own email address. Window freezes after entering login detail for 2nd account AND bar at top says "log in to team account". I don't have a team account. For days I have reinstalled, restarted, signed out and back in again. No luck. PLEASE HELP. The instructions to link personal accounts do not work. WHAT TO DO? Pulling my hair out.
Dropbox desktop app: simplification of preferences
This refers to using Dropbox on a Mac. With the Dropbox icon in the Mac menu, potentially in the Dock, and the app itself accessible through Launchpad all leading to different things, there's already confusion. More than that, key features seem hidden. Let's unify everything under the Mac menu icon. Any function it would be reasonable for a user to access should be either immediately visible or visible upon clicking "Preferences." Right now, it is not obvious how to get to Preferences (by clicking on the user's initials)—this is pointless obfuscation. Preferences is a main menu item and should be positioned as such. The specific issue I had was with Backups. First, there's no reason that "Manage backups" should require a second click, rather than being available immediately (along with the other options "Ask to backup..." "camera uploads" etc.). When we click on "Manage backups," the instruction is "Add backups" or "let's get started." But what happened was, somehow I turned backups on...and I wanted to turn it OFF. There was no option that I could find that made clear how to do that. I realize you want people to use your features...but we should be able to choose NOT to use them also. In this Manage backups screen, "Turn on backups" should be one option, and "Turn off backups" should be another (grayed out if there are none...perhaps even with a phrase along the lines of "you have no backups set up.") Users cannot be expected to know which features the app sets up automatically, and so if they want to adjust one of them, they should be able to tell whether it's current active or not, explicitly, and not only by implication. Thanks.Dropbox Badge no longer showing edit history
Hey everyone, I recently noticed that the Dropbox Badge no longer displays who last edited a document. Instead, it mainly shows who is currently viewing the file. This was a useful feature for tracking changes without opening file history, and I’m wondering if there’s a way to bring it back. Does anyone know if this functionality is gone for good, or if there’s a workaround to restore the edit info in the badge? Any insights would be appreciated! Thanks!
