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96 TopicsUnlinking device and deleting (clicking on trash icon) from list of unlinked devices.
I used Dropbox at a previous job in four different PCs. Once I left that job I remotely unlinked the devices that could access my Dropbox account. Its been now 5 years or so and I can still see the list of unlinked devices with "unkown" remote wipe status or "pending". It has not changed during all these years. I noticed that there is a trash icon next to these unlinked devices. I clicked on one of them and one of those unlinked devices disappeared from the list. See the picture below. *What does this mean? *Could that unlinked device still one day have access to my account? *Is it the same whether I hit the trash icon or not? *Should I hit the trash icon on the remaining devices? Another question: I noticed that the location of these unlinked devices has also changed, the PCs seem to move all over the country. So Dropbox knows their location, but doesnt know if the remote wipeout actually worked. How is this possible? Thank you598Views0likes5CommentsZero Knowledge Encryption
I find that many Cloud services offer encryption during transfer to the service and encryption at the destination. Dropbox does this too. Unfortunately, the keys used at the destination are available to Dropbox. What would make Dropbox unique is if it would offer Zero Knowledge encryption at the client. That way all files are encrypted at the client with the customer retaining the keys. Why is this important? There can be bugs during transfer even if encryption is used (remember the famous OOPS with caches on internet servers offering up unencrypted data?). Also, the government can force Dropbox to deliver user data (or it may be compromised by hackers). Dropbox with Zero Knowledge Encryption would be a market leading solution that would drive a great preference over OneDrive, Google Drive and others. It would be the only way I would be comfortable putting my files on the cloud.Solved2.9MViews187likes33CommentsHow do you add a password to files and/or folders to keep it secured?
So, Dropbox got rid of the vault feature last month. The question now becomes, how do you add a password to files and/or folders to keep it secured? At a minimum, Windows lets you password protect a file, so if Dropbox can't even do that now what's the point of it? Additionally, I am logged out of Dropbox on my computer, but can still access my Dropbox drive from My Computer. With the vault gone, how do I make sure that these files are only accessible either on Dropbox website or only if I'm logged in?33Views0likes1CommentSet Dropbox to ignore a file or folder
There is a Help article on how to do this. It says "Hover over DropBox icon and choose Ignore..." These instructions are incorrect Misleading article: How to set a file or folder to be ignored - Dropbox Help The instructions for Windows say Right Click & Choose "Don't Sync to DropBox.com", The option is not present on the context menu (Win 10 & Win11) The Help article should say Use the PowerShell command. It's the only way to unsync a file or folder Please fix the article Spilly82Solved133Views1like4CommentsDropbox splash screen after restarting Windows 10
Twice, in the past two months, my computer has restarted after an update with a Dropbox splash screen asking me to create a Dropbox Account. Clinking on it, I now have created two new Dropbox folders and couldn't find my old Dropbox folder. After looking around, I finally found it under my user name folder on the C: and it was listed as Dropbox(old). How do I get back to using it again as my pri,ary account and how do I know if it is still syncing with the mothership?27Views0likes3CommentsDropbox needs to change permissions for the Folder...
Mid-December, my Mac updated to the latest OS. macOS Sequoia 15.2 (24C101). Since then, Dropbox needs to change permissions for the Folder: /Users/ ############/.dropbox every time I restart my Mac and a few times throughout the day. I have tried to check every permission possible to no avail. I have also uninstalled and reinstalled Dropbox with admin privileges. Any ideas to resolve this small annoyance? CheersSolved243Views0likes9CommentsHelp logging into my personal Dropbox account, without access to email.
Hello, I need help logging into my Dropbox account with an e-mail address I can no longer access. I am using Dropbox on Windows. The Dropbox app is installed on my computer. When I open up a folder I have access to both, my personal account and a work account. The app somehow only reads the login information for my work account. I can't switch to my personal account. So I can't purchase Dropbox for my personal account... I also don't have access to my personal account because I no longer have access to the e-mail which my personal account is under. How do I get access to my old personal account? It has all my files, pictures, notes, taxes etc. inside of it.91Views0likes1CommentI can't sign in due to a security code being sent to an email I can't access
Dropbox on my PC and iPhone used to be perfectly synced. When I added or edited content on either, it would show up on the other usually within minutes. I recently got a new PC and when the installers set it up my DB worked great on my new PC. Except that I soon discovered that it was no longer synced to my phone. So I deleted my iPhone DB and tried to just sign in again on my phone in hopes that would solve the problem. Little did I realize that to sign in you requires username (e mail address), password and then DB sends a six digit security code to your e mail address (the one you used to sign in). The problem is that e mail address no longer exists, and I can't recreate it so I can't retrive the security code they send me to sign in. So now I've lost all my DB content on my phone and can't figure out how to re open that account on my iphone so that all of my PC DB files will sync to it. HELP! Thanks Mac57Views0likes3CommentsEnhancing security for Dropbox folders on shared macOS systems
Dear Dropbox Team, This post is to express a security concern regarding the recent update that mandates the Dropbox folder's location at /Users/[username]/Library/CloudStorage/Dropbox on macOS systems. While this change aligns with Apple's guidelines, it introduces a vulnerability on shared computers. Issue: On shared macOS devices, administrators have the ability to: Reset user passwords, thereby gaining access to all user files, including those in the Dropbox folder. Modify file permissions or utilize root access to navigate into user directories. These capabilities mean that, despite enabling FileVault for disk encryption, an administrator can still access another user's Dropbox files. Request: To address this security concern, I propose the following enhancements: Support for Encrypted Volumes: Allow users to store the Dropbox folder on encrypted disk images or volumes. This would add an additional layer of security, ensuring that even if an administrator accesses the user account, the Dropbox files remain protected. User-Defined Folder Locations: Provide flexibility for users to choose the location of their Dropbox folder. This would enable the use of custom security measures, such as storing the folder in a more secure directory or on an external encrypted drive. Implementing these features would significantly enhance data security for users on shared macOS systems, aligning with Dropbox's commitment to safeguarding user information. Thank you for considering this request. I look forward to your response and any potential solutions to this concern. Best regards,63Views0likes1Comment