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Mary Ann B.'s avatar
Mary Ann B.
Helpful | Level 5
5 years ago
Solved

How to calculate ALL folder sizes at once

How do I calculate the size of ALL folders at once?  I followed various instruction on this forum but none seem to work for me.  First, I have selected 'size' as one of my column headers.  Then, I select all the folders by selecting the first folder, and using the shift key, select the last folder.  However, at that point, my screen changes, the ellipses disapper and I can't find a way to 'calcuate size'.  See screenshot attached.  

 

Thanks for your help.

  • Hey Mary Ann B. - I'd be happy to help.

     

    Can you see an ellipsis button on the far right side of the page, underneath the preview pane? 

     

    Let me know what you find, thanks!

8 Replies

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  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago

    Hey Mary Ann B. - I'd be happy to help.

     

    Can you see an ellipsis button on the far right side of the page, underneath the preview pane? 

     

    Let me know what you find, thanks!

  • Mary Ann B.'s avatar
    Mary Ann B.
    Helpful | Level 5
    5 years ago

    I closed Dropbox and just returned and the file sizes are gone. In addition, if I clicked on the ellipses, either on one folder or all folders, there is no option to calculate size.  What am I doing wrong now???

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    Sorry to hear you're having trouble with this still Mary Ann B.!

     

    It may be that the cache was cleared when Dropbox was closed, which might cause the need to re-calculate the folder sizes.

     

    Is it possible that the column changed from "Size" back to "Modified"? Or perhaps there is an individual file selected with the folders too?

     

    Keep me posted!

  • Mary Ann B.'s avatar
    Mary Ann B.
    Helpful | Level 5
    5 years ago

    You are an *excellent* diagnostician.   Both of those things contributed to my difficulty.  Thanks for your help.

  • Mary Ann B.'s avatar
    Mary Ann B.
    Helpful | Level 5
    5 years ago

    PS Tried to 'like' your response but got the red circle with slash through it.  :-(

  • Mary Ann B.'s avatar
    Mary Ann B.
    Helpful | Level 5
    5 years ago

    Ah, got it.  I have to click on the hand and not the text.  The mysteries of cyberspace!  :-)

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