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drbmbay45's avatar
drbmbay45
New member | Level 2
14 days ago

The transcription changes language based on the accent of the speaker.

this is weird. so I have a speech from a french guy with a french accent but talking in english. when I run it through dropbox's transcription, several times the transcription translates what he is saying in english into french. this has happened more than once with different speakers with accents, it auto translates it into their native language. 

6 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    13 days ago

    Thanks for posting on our forum, drbmbay45! Welcome aboard. 

    Is this something you experience on multiple browsers (or even in incognito mode)?

    I’d also like to know if this is a recent behavior, or if you were always having this issue when using the Dropbox transcription. 

    Finally, can you send me an example screenshot of what you see on your end?

    Let me know, when you have more details.

  • drbmbay45's avatar
    drbmbay45
    New member | Level 2
    13 days ago

    not on multiple browsers (I only use one) and not in incognito mode. yes, this is recent behavior. here is example.

     

    So they really like destroyed every little amount of hope of

    democracy of all these countries dans le 20e siècle, et dans le Tegucigalpa,

    ils étaient vraiment tentés d 'électer des gens démocratiques,

    mais à chaque moment de la paix, les Américains ont donné des monnaies et des armes

    pour un petit nombre de gens et ils ont pris la puissance et ils ont installé la

    dictature, la militaire et la dictature. Et mon grand -père était très proche d 'un

    président qui a été élevé par les gens et qui a dû s 'élevé parce qu 'un dictateur

    appelé Osvaldo Lopez a pris the power in '72,

    and so they had to leave because of that,

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 days ago

    Thanks for that! Which browser are you generally using? 

    I’d definitely recommend testing this on a different one in the meantime, so that we can isolate the issue.

  • drbmbay45's avatar
    drbmbay45
    New member | Level 2
    12 days ago

    I don't see how the browser has anything to do with it. I upload an audio file and run it thru the dropbox transcription and it comes out like that. I have opened the transcription in other browsers now and it doesn't change. you can copy the transcription and paste it - like I have done as well from dropbox in the above response and it doesn't change it. it has nothing to do with the browser. the transcription program for some reason is hearing a french accent and deciding to translate sections into french. 

  • drbmbay45's avatar
    drbmbay45
    New member | Level 2
    12 days ago

    actually, I think the problem lies in that earlier one he said a few words in french and that may have messed w the ai somehow, but then to later actually translate what he says in english into french is crazy and shouldn't be happening. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 days ago

    Hey drbmbay45, I’ve logged a ticket for you and messaged you at your Community email address. 

    Please reply back to it, and we’ll check this further.

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