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Forum Discussion
I don't know why my Word file hasn't synced the previous versions
I have been working on a Word doc all weekend, saving with command+S all the time, and on the third day, I dragged a bunch of photos into word and the whole doc messed up.
Undoing wouldn't fix the problem: text was missing and photos were all blank - document useless.
So I exited without saving and logged into Dropbox online.
Version History said it had 5 versions from 4:39pm to 4:32pm, (it's currently 2:49pm here in Australia so even if this is American time it is wrong because they are behind us...)
And where are all the other versions of the doc?
The saves I made yesterday and the day before all had importent info. The five versions here seem to be days old - though they purport to be from today.
What is going on?
1 Reply
- Jay
Dropbox Community Moderator
Hi crumbs, thanks for bringing this to our attention.
Just for clarification, do the different versions you found on the Dropbox site have any of the missing data you're looking for at all?
Was the Dropbox desktop application running and syncing normally during this period?
This will help me to assist further!
