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Ar007's avatar
Ar007
New member | Level 2
3 years ago
Solved

Retrieving Photos from a Decade-Old Dropbox File

Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 


  • Ar007 wrote:

    Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 


    No. If the link no longer works you need to contact the company and ask them to re-shared the files with you.

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    3 years ago

    Ar007 wrote:

    Hello, I was sent photos in a Dropbox link set up by a company a decade ago and I never downloaded and saved them. Is there any way of getting access to the photos? 


    No. If the link no longer works you need to contact the company and ask them to re-shared the files with you.

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