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Forum Discussion
simpleaddress4390
3 months agoHelpful | Level 5
Delay sync/check for deletion
Allow the user to specify a delay for Dropbox to identify a file for syncing, and check if the file has been deleted during the sync. Some applications create temporary files/folders beyond the cont...
- 3 months ago
Thanks for the clarification and the additional information as well simpleaddress4390
We've passed your feedback on to the team and you can let us know if you have anything else to add.
simpleaddress4390
3 months agoHelpful | Level 5
Hey Nancy
Pausing sync is an option, but not a great one, in that users may forget to turn it back on (or forget to pause it to begin with).
The issue here is timing, not location, so selective syncing doesn't help either. Dropbox seems to be keeping these applications from successfully deleting the working files. I have confirmed this by turning off Dropbox, performing the process confirming it works as expected, then repeating with DropBox on. It holds the files open too long and the process leaves them behind.
Dropbox clearly builds a 'queue' of files to sync. If the system allowed a user to put a delay parameter in, then the system just doesn't process a queue item until the 'age' of the file is past the delay.
regards
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