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Hermosaboy's avatar
Hermosaboy
New member | Level 2
12 months ago
Solved

Immediate action advised: your Dropbox account is over capacity.

I am receiving emails that state: "Immediate action advised: your Dropbox account is over capacity."

 

However, I don't think I have any files in my dropbox currently even though it says I have 2.73 GB.

 

Any suggestions on how to figure out what is making up the purported 2.73 gb?

 

 

Storage space
  • Hermosaboy's avatar
    Hermosaboy
    12 months ago

    Looks like everything is in the backups.

     

    That fixed it. Thanks!

     

5 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Hey there, Hermosaboy, wishing you a great Monday ahead!

     

    Could you check your account's plan page, and let me know what it reports there?

     

    Do you have any Backups enabled?

     

    Let me know more, and we'll take it from there! 

  • Hermosaboy's avatar
    Hermosaboy
    New member | Level 2
    12 months ago

    Looks like everything is in the backups.

     

    That fixed it. Thanks!

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    Glad to hear that we could locate the culprit Hermosaboy!

     

    If you need something else, I'll be one post away! 😎

  • Hermosaboy's avatar
    Hermosaboy
    New member | Level 2
    12 months ago

    Now I just need to figure out how to shut off the random backup...

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