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Forum Discussion

Simon Tarr's avatar
Simon Tarr
New member | Level 2
23 days ago

All my files are available offline on File Provider, but their folders appear to be online-only.

Using Dropbox v224.4.4811, I updated so that I am now using File Provider. Things work as expected (I think), in that the files are now in ~/Library/CloudStorage/Dropbox. I always default to files be...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
22 days ago

Hi Simon Tarr, and thanks for posting on our forum. 

From your description, I understand that you’re seeing this syncing icon next to your folders. However, can you send me a screenshot of what appears on your end, so that we may have a visual? I’d also like a screenshot of what you see when opening one of your folders.

Besides that, if you right-click on them again and choose the option to make them available offline, does the syncing status of the Dropbox app remain up to date, or is it trying to sync anything? 

Let me know what you find.

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