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I can't point to existing Dropbox folder upon installing the desktop app on a new computer
I have an exceptionally large Dropbox folder/directory — It is over 800g with around 800,000 files. I have the Dropbox folder on its own (internal) hard drive due it its size. In the past I was able...
Yes — I am up and running, but it took the better part of a day+ to download all the files from the cloud to the local disk
Yes, I did use the advance option and told the installer use the existing dropbox location, but the installer said “no” and offered to rename it ( in this case it was e:\dropbox – I think it want to rename it to e:\dropbox-old or something like that) or pick a different location – this was a first time install, do db was never on this new computer
I don’t’ recall the "online-only" and "local" option – so once installed I had to use the file explorer to the the (sub)folder to “offline”
Thanks for your reply ... the new computer is windows 11 and the Dropbox app is for the desktop — but it is too late now I let the installer rename the existing Dropbox folder and let it create a new one – then to add to the issue it seems that installer now defaults to “web only” I don’t think I missed it, I did not see an option have the data also downloaded — it created the “symlink” for all the files in the Dropbox directory — it then took it seemed like days for the 800g to be download — this all does not make sense
- Walter
Dropbox Community Moderator
I see, thanks for the additional details there, Frank. Could you maybe forward us a screenshot of the app's exact status and version as shown in your task bar?
here info on the db app running on win 11
- Walter
I was referring to the app's status as shown in your system tray/task bar, Frank - not the properties window you sent. Could you send that on as well?
