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Forum Discussion

mvooijs's avatar
mvooijs
Helpful | Level 5
9 days ago
Solved

Missing Dropbox icon from the menu bar after reinstalling the Dropbox desktop app on my Mac

I have reinstalled dropbox: the desktop folder opens but the icon does not show in the taskbar and therefore i cannot reset selective sync 

MacAirbook MacOS 15.5 (24F74)

  • after reinstalling and restarting and choosing the new option to move it to a new location it seesm to be back again

9 Replies

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    7 days ago

    Hi there mvooijs​  and welcome back to the Dropbox Community - it’s always a pleasure to have you with us. Massive thanks for following up and sharing how you resolved your issue. It’s contributions like yours that really keep this place thriving, and no doubt, your post will be super helpful to others as well 😼.

    I'm Theresa 👩‍💻, one of the Community Managers around here. You’ll often spot me diving into conversations or starting new topics across the forum.

    Just curious.. do you have a favorite Dropbox feature? I’d love to know what you enjoy most!

    Looking forward to your reply,

    T😺 (Dropbox Community Manager)

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 days ago

    Happy to hear that, mvooijs! For anything else, don't hesitate to give us a nudge.

  • mvooijs's avatar
    mvooijs
    Helpful | Level 5
    9 days ago

    after reinstalling and restarting and choosing the new option to move it to a new location it seesm to be back again

  • mvooijs's avatar
    mvooijs
    Helpful | Level 5
    9 days ago

    a screen shot is not allowed to upload here?

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 days ago

    And does this persist after reinstalling the app and rebooting your computer as well mvooijs​? If it does, I'd appreciate a full-page screenshot so that we can have a visual too.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 days ago

    So, syncing works but you're missing the Dropbox icon from your menu bar - is that correct mvooijs

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