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bbowmanATL
3 months agoExplorer | Level 3
I can't load files into Outlook from Dropbox mounted app
When trying to browse to a Dropbox file from Outlook I get the following error. The path cannot be traversed because it contains an untrusted mount point. How do I fix this?
3 Replies
- Jay3 months ago
Dropbox Community Moderator
Hi bbowmanATL, thanks for bringing this to our attention.
How are you navigating to a Dropbox file via Outlook exactly?
Is this via a shared link, or a direct link to a local file on your computer? Are you trying to attach a file from the Dropbox folder into an email?
This will help me to assist further!
- bbowmanATL3 months agoExplorer | Level 3
Hey Jay! Thanks for the response. This is through "Attach File" and then navigating to the location through the File Explorer. However, the user can drag and drop the item to the email. Strange....
- Jay3 months ago
Dropbox Community Moderator
Does this only occur for files in the Dropbox folder?
What happens if you quit the Dropbox desktop application, and then try attaching files from the Dropbox folder?
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