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Zdenek Hajduch's avatar
Zdenek Hajduch
New member | Level 1
4 months ago
Solved

Can I change my renewal date?

Hi, I need to change the due date of my monthly subscription. All the details will remain the same, I just want to change the due date. How do I proceed..? Thank you...

Billing
Payments
Plans
  • Rich's avatar
    Rich
    4 months ago
    Zdenek Hajduch wrote:

    I need to change the due date of my monthly subscription.

    You can only change the billing period (monthly, yearly) on your account. There is no way to change the automatic renewal date for a subscription.

    To do this manually you would need to cancel your current subscription, wait for the account to downgrade back to Basic at the end of your current billing period, and then wait until the day you want to be billed and re-subscribe.

2 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 months ago
    Zdenek Hajduch wrote:

    I need to change the due date of my monthly subscription.

    You can only change the billing period (monthly, yearly) on your account. There is no way to change the automatic renewal date for a subscription.

    To do this manually you would need to cancel your current subscription, wait for the account to downgrade back to Basic at the end of your current billing period, and then wait until the day you want to be billed and re-subscribe.

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