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How do I downgrade my Dropbox Essentials plan to the Dropbox Plus plan?
My 3TB plan has expired, and all I really need is 1TB - even less. It looks like 2TB is the lowest option after the free basic offering. How do I downgrade to a lower subscription option, as their is no 'change plan' option available, only renew, or 'cancel plan'? Many thanks.
How can I update the payment info on my Dropbox account?
A few weeks ago, my credit card was hacked and cancelled. How do I update my Dropbox account to reflect the new card? I have a desktop computer running Windows 11, a laptop running Windows 10, and a Samsung S21 Galaxy smart phone, and my wife has a Windows 11 laptop. I believe we have a Family Plan but not sure.
I don't see an option under "Manage account" to cancel my Dropbox trial.
I was signed into DropBox after an AI course. They post the Certificate in DropBox. I want to cancel this trial and this DropBox Account. I followed the steps in here , but I cannot find the "Cancel" button in my "Manage Acct". Can anyone please assist me to contact DropBox to cancel my Trial and Account ? Thank-you in advanced.
Retry for failed payment
Can you please give an option for retrying the payment if it doesn't go through for whatever reason instead of forcing us to "update your billing info". It's going to be same for couple of years with the cards, it's quite frustrating having to update the info with the same info whenever this happens. Thanks.
How to update my billing info as a team admin?
I was recently made the Team Admin for our account. Our autopay credit card needs to be updated but "billing" does not show up as an option. How do I get this changed before the card expires and we lose service. I'm surprised there isn't an email address to ask these kinds of questions.
Linking multiple accounts
I have more than one client and so they create an email for me so that I can create a dedicated db account and access their files. I am just now finding out that I can only link my personal account to one business account. All the posts I see on this subject are labeled "solved" and by that meaning, that it's not possible to link more. As there been any progress on this topic? This objectively a major limitation when there are more flexible competitors out there.