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Forum Discussion
Cannot download older versions of files from the site, error 400
My phone corrupted one of my Excel files, so I want to download an older version on my PC to replace the corrupt file, but I get an error 400 when I try to access the list of versions. Does this mean is so corrupt that I can't open an older version?
3 Replies
- Jay
Dropbox Community Moderator
Thanks for the info, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.
So I tried all those things in various combos, but no luck. I think it has something to do with this particular file because I have no problem accessing the version histories of other files close-by
- Jay
Hi danielam, thanks for bringing this to our attention.
Could you try switching browsers to see if this helps?
Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.
Keep me updated with any progress!
