Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here!
Forum Discussion
RiaT
8 months agoExplorer | Level 4
Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice.
Looking at my dropbox on-line and on the app on my phone I can see ...
- 8 months ago
Thanks for the info, Ria.
In your initial screenshots, I do see a discrepancy between the images, which is that two of the duplicates seem to have been "captured by AutoStamper", which is indeed a 3rd party app.
Can you check if this app edits your photos, perhaps in the background, without you doing it manually?
Hannah
Dropbox Community Moderator
8 months agoThat's perfect, thanks, Ria!
I removed the link, to avoid traffic in your account, and added the photos to your reply.
Out of curiosity, do you have any 3rd party apps that you use to edit photos on your phone?
RiaT
8 months agoExplorer | Level 4
Thank you.
I only use the windows photo app or very seldom PhotoWorks.
The duplication, when downloading photos, started well after I started using PhotoWorks.
Thanks
Ria
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!