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RiaT's avatar
RiaT
Explorer | Level 4
8 months ago
Solved

Dropbox is uploading duplicate camera upload images, why?

When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice. Looking at my dropbox on-line and on the app on my phone I can see ...
Camera uploads
Mobile
sync
upload
  • Hannah's avatar
    Hannah
    8 months ago

    Thanks for the info, Ria.

     

    In your initial screenshots, I do see a discrepancy between the images, which is that two of the duplicates seem to have been "captured by AutoStamper", which is indeed a 3rd party app.

     

    Can you check if this app edits your photos, perhaps in the background, without you doing it manually?

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

That's perfect, thanks, Ria!

 

I removed the link, to avoid traffic in your account, and added the photos to your reply.

 

Out of curiosity, do you have any 3rd party apps that you use to edit photos on your phone?

RiaT's avatar
RiaT
Explorer | Level 4
8 months ago

Thank you.

 

I only use the windows photo app or very seldom PhotoWorks.

 

The duplication, when downloading photos, started well after I started using PhotoWorks.

 

Thanks

Ria

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