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Forum Discussion

Zachary G.1's avatar
Zachary G.1
New member | Level 2
2 years ago
Solved

Camera uploads not working?

  My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved?  I turn on Camera Uploads in settings, but it appea...
Camera uploads
Mobile
sync
  • geoffmacd's avatar
    geoffmacd
    2 years ago

     

     

    Ensure that you have given Dropbox permissions. Go to the settings app->Dropbox-Photos and ensure `All Photos` is selected so that dropbox can see your full library

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Zachary G.1, thanks for bringing this to our attention.

 

With camera uploads, you should be able to upload the videos in your camera roll to your Dropbox automatically. 

 

Would you mind attaching the screenshot you linked to your next reply, as we can't access it through the link, due to security reasons?

 

If you can also attach some more screenshots, showing your camera uploads settings, where options are grayed out, etc, it would be really helpful.

 

Thanks in advance!

Zachary G.1's avatar
Zachary G.1
New member | Level 2
2 years ago

Hi Hannah,

 

This is what I see when I go to Camera Uploads. Camera roll is not empty, however. Also I don't see any other albums. Is it indeed possible to only have it upload the contents of specific albums? 

 

Thanks for your help. 

 

  • geoffmacd's avatar
    geoffmacd
    Icon for Dropbox Engineer rankDropbox Engineer
    2 years ago

     

     

    Ensure that you have given Dropbox permissions. Go to the settings app->Dropbox-Photos and ensure `All Photos` is selected so that dropbox can see your full library

    • Zachary G.1's avatar
      Zachary G.1
      New member | Level 2
      2 years ago

      Thank you it is now working. I'm surprised there was no message inside the app to instruct me to do that, it just looked like it wasn't working. But thanks. 

    • JuliaPonder's avatar
      JuliaPonder
      Explorer | Level 3
      12 months ago

      I click 'Never for this device' multiple times but the dialog box keeps reappearing. I can't do any work until it stops appearing. Make it go away forever.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        12 months ago

        Hey JuliaPonder - sorry to hear you're having issues with this.

         

        May I ask what is the OS version of your computer, and the version and status of the Dropbox desktop app?

         

        if you're on a team account, could you ensure that the team admin has not disabled camera uploads? 

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