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Forum Discussion

Zachary G.1's avatar
Zachary G.1
New member | Level 2
2 years ago
Solved

Camera uploads not working?

  My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved?  I turn on Camera Uploads in settings, but it appea...
Camera uploads
Mobile
sync
  • geoffmacd's avatar
    geoffmacd
    2 years ago

     

     

    Ensure that you have given Dropbox permissions. Go to the settings app->Dropbox-Photos and ensure `All Photos` is selected so that dropbox can see your full library

JuliaPonder's avatar
JuliaPonder
Explorer | Level 3
12 months ago

I've been in Support and a software tester for over 20 years so I know why you're asking the questions. You're hoping that the problem is user error; it's not, it's a bug.

Can you please ask the devs to look at the code that generates the dialog box and ask:
Why does the dialog box code loop every 5 seconds? NB it does this without user input.
Why doesn't the 'Never for this device' code work? NB the device is my USB internet connection.

Answers to your questions - 
OS - Edition: Windows 11 Home, Version: 22H2, Installed on: ‎01/‎06/‎23, OS build: 22621.3810, Experience: Windows Feature Experience Pack 1000.22700.1020.0
Status of the Dropbox desktop app? Not sure where to find this.

Camera Uploads were disabled because Dropbox Support docs recommended this to solve the problem which first occurred about a year ago. There is/was an option to disable the message for 6 months which I did but I want it disabled permanently.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey JuliaPonder, can I open a ticket on my end for you, in order for us to have a closer look into this?

  • JuliaPonder's avatar
    JuliaPonder
    Explorer | Level 3
    12 months ago

    Yes, thank you Megan.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 months ago

    I just sent you an email JuliaPonder. 

     

    I'll see you there!

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