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theremotedr's avatar
theremotedr
New member | Level 2
8 months ago
Solved

Ghost like images after uploading from iOS device to PC

I upload my photos from iphone to Pc but the images are transparent & a ghost like icon.

Didnt used to be like this.

 

Please advise how i can change them as they only become visible once i select them etc.

  • Rich's avatar
    Rich
    8 months ago

    theremotedr wrote:

    When i upload i thought i was sending to my pc as thats where they end up


    How are you uploading the files?

     

    If you're doing it through the Dropbox app on your phone, either manually or with the automatic Camera Uploads feature, then you're uploading files directly to your account online. Those files then sync down to your computer, either as Available offline or Online-only, based on your settings.

     

    You can go to the Sync tab in Dropbox Preferences and change the Default sync state for new files from Online-only to Available offline. This setting controls how files that are added from other devices (your phone, another computer, Dropbox.com, etc.) will appear on your local drive. Online-only saves disk space by only showing a pointer or reference file until that file is needed. Available offline uses disk space, but the files exist locally and can be accessed even if you lose Internet connectivity.

     

    For any files that are already on your computer with the cloud icon, you can right-click them en masse and select Make available offline.

10 Replies

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago

    theremotedr wrote:

    I upload my photos from iphone to Pc but the images are transparent & a ghost like icon.

    Didnt used to be like this.


    Can you provide a screenshot showing this? Be sure to mask any private information.

     


    Please advise how i can change them as they only become visible once i select them etc.

    Are you possibly referring to the files being marked as Online-only, in which they have a cloud on the icon? If so, these files aren't stored locally on your drive. They only exist in the cloud until you go to open them or right-click and select Available Offline.

  • theremotedr's avatar
    theremotedr
    New member | Level 2
    8 months ago

    Hi,
    That must be it,a grey background with a white cloud.
    When i upload i thought i was sending to my pc as thats where they end up,i click on them & the trasparency is gone.
    Is there a way to change this as before i never had this issue.
    Thanks

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 months ago

    theremotedr wrote:

    When i upload i thought i was sending to my pc as thats where they end up


    How are you uploading the files?

     

    If you're doing it through the Dropbox app on your phone, either manually or with the automatic Camera Uploads feature, then you're uploading files directly to your account online. Those files then sync down to your computer, either as Available offline or Online-only, based on your settings.

     

    You can go to the Sync tab in Dropbox Preferences and change the Default sync state for new files from Online-only to Available offline. This setting controls how files that are added from other devices (your phone, another computer, Dropbox.com, etc.) will appear on your local drive. Online-only saves disk space by only showing a pointer or reference file until that file is needed. Available offline uses disk space, but the files exist locally and can be accessed even if you lose Internet connectivity.

     

    For any files that are already on your computer with the cloud icon, you can right-click them en masse and select Make available offline.

  • theremotedr's avatar
    theremotedr
    New member | Level 2
    8 months ago

    I have the app on my iphone & press the blue icon.I then send to camera uploads folder.

     

    Change default sync state is that on my phone app or the dropbox online page ?

  • theremotedr's avatar
    theremotedr
    New member | Level 2
    8 months ago

    Ok so after  check the preferences out its already set to Available offline.

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hi theremotedr,

     

     

    Can you please confirm that this issue has been resolved? 

     

    Let us know how it goes. 

  • theremotedr's avatar
    theremotedr
    New member | Level 2
    8 months ago

    is morning after i switched on pc all is fine.

     

    Thanks

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey theremotedr , I am glad to see your issue seeing your photos has been resolved. 

     

    I would love to hear more about how you are using Dropbox for your photos, if you are open to sharing. Are you a photographer? If so, we have a group here on the community dedicated to all things photography.
     
    If you are interested head on over we'd love to see you there ‌😁

    T 😺 (Dropbox Community Manager)

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